Refund policy

Everything we sell is made to order. That means we don't accept returns or exchanges for change of mind. Our hats are one size. So are our tumblers. We checked.

If something arrives damaged, misprinted, or defective, we'll make it right. Email hello@perfectlyserious.com within 30 days of delivery with your order number and a photo of the problem. We'll send a replacement or a full refund, your call. No need to ship anything back.

Small differences in print placement or color come with made-to-order. Those aren't misprints. Upside down is.

Need to cancel? Email us right away. Orders go into production fast, and once yours is printed, it's yours.

Lost package? Email us and we'll sort it out with the carrier. Check your address at checkout. If there's a typo, we can reship at cost.

Questions before you order? Ask. We answer faster than a rain delay.